Opera Cloud | Saudi Electronic Systems

Oracle Hospitality
OPERA Cloud

Extraordinary Guest Experience
Suitable for Any Hotel Size
Near Zero Downtime
Seamless Integrations

Embrace an all-in-one cloud-based hotel PMS

Discover the future of hotel management with OPERA Cloud. Minimize your need for upfront hardware investments and reduce the ongoing costs of maintenance while simultaneously maximizing performance and scalability. From seamless reservations to the highest level of security, you can trust OPERA Cloud to help you deliver exceptional guest satisfaction.

Highlighted Features Opera Cloud

Intuitive User Interface

Improve operational efficiency with user-personalised dashboards, reports, and visuals. Users can select from over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and housekeeping.
Tiles can be standardized at the chain or property level or personalized at the user level

Built for Your Property

Besides a seamless integration with Oracle MICROS Simphony POS, OPERA Cloud gives you access to countless interface partner applications through the Oracle Hospitality Integration Platform (OHIP).

Create an ecosystem that is unique to your property

Security

Rest easy knowing that your data, transactions, applications, and infrastructure are always protected by multilayered security and compliant with payment and data privacy standards.
OCI compliance on all levels: Global, Government, Industry Specific, and Regional

Reports

Have your historical, detailed and complete data and forecasts ready to hand and make your business decisions on operational insights and key metrics
Get ready for next-generation reports & analytics and create your own tailor-made reports with the R&A tool

Increase Revenue & Occupancy

Create and manage all reservation types across locations and properties using OPERA Cloud’s Sales view.

Equip your revenue management and sales teams with the ability to control rates, inventory, and advanced reservations

Sales & Event Management

OPERA Sales and Event Management is a comprehensive integrated solution that allows you to manage your rooms, meetings and events from a single database.

This makes it easy for different departments to work as a team

A comprehensive hotel PMS

The PMS dashboard

The guest profile

Look to Book

Real-time insights

Loyalty

Web-based hotel PMS
Purpose-built for hotel operations, OPERA Cloud is cloud-based hotel software with key capabilities to meet the needs of hotels of various sizes and complexities.

Mobile-enabled
Untether the front desk and serve your guests anywhere on the property. Reduce check-in and check-out times and improve efficiencies by empowering your staff with real-time updates.

Integrated operations
OPERA Cloud integrates with Oracle’s industry-leading point-of-sale and kitchen management solutions to ensure more efficient food and beverage operations, maximizing guest satisfaction and profitability.

All the key information you need
Get a snapshot of all the key information you need to perform your job. Customizable to suit your specific requirements, providing instant visibility of important operational data.

Configurable tiles and settings
Over 30 preconfigured tiles focusing on the front desk, revenue, inventory, and housekeeping, with the ability to add custom links, images, and hotel graphics. Tiles can be controlled at a chain, property, or user level for ultimate flexibility.

Interactive for deeper insights Select tiles offer the ability to interact and drill down to view more in-depth information and perform operational tasks such as check in or check out without the need to navigate away from the dashboard.

See how the PMS Cloud dashboard works (11:24)

Get a complete overview of your guests
Gain rich insights into your guests’ preferences, including their communication choices, spending habits, and marketing data, to help grow loyalty and deliver exceptional guest service.

Manage companies and travel agents
Track the performance of your company and agent business with detailed statistics and link to contracted rates. Add contacts to offer personalized service and build relationships that gain more business.

Centralize across all properties
If you operate more than one property, centralized profiles provide a single, comprehensive view of each guest, tracking stays and preferences at all properties and helping create highly personalized experiences.

Make every booking count
An intuitive availability screen allows you to offer rates matching your guests’ needs, clearly identifying the best rate, package, and room-type combinations that maximize revenue and turn shoppers into bookers.

Capture additional revenue easily
Offer upgrades and add-on products to the reservation easily and compare different pricing options that capture revenue while offering the guest a stay that delivers on their expectations.

Win business on price
Provide options to guests for alternate dates or alternate properties, all from one screen, ensuring you always offer the best possible price to the guest. Track any lost business through turn ways to help with future revenue optimization.

Key data at your fingertips
From high-level metrics down to individual transactions, all the data you need to make informed decisions is available in a simple-to-use, hospitality-focused solution, which enables property-specific or groupwide reporting.

No more number crunching
Use a wide range of graphical formats to display figures and key metrics without the need to perform complicated lookups and suffer spreadsheet overload. Build graphical dashboards with your KPIs visible at a glance.

Slice and dice
Build your own reports by taking data from any business area and create reports that are relevant to success. Be as customized and individualized as you need to get data that drives results.

Build stronger relationships
Get to know your customers better by developing stronger relationships with them through a loyalty program. Anticipate their needs and preferences while giving them points to spend for a memorable stay.

Create flexible membership programs
Build a membership program as simple or detailed as your business needs, with the option for tiers, points based on stays and/or spending, promotional rates, and rewards.

Incentivize direct bookings
Offer a higher level of points for direct bookings with configurable point calculation rules that target specific booking channels, rates, and date ranges.

Let members spend points on rewards Offer the ability for members to spend their accrued points by paying for rooms or hotel bills, room upgrades, packages, or experiences.

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Mobile dashboard - your business at hand

Extend essential system functions to any smartphone device, which is especially beneficial for housekeeping departments.

From here, you can manage task sheets, room status, queued rooms, maintenance requests, post minibar charges to a guest folio, and view property activities and reservation information.